Privacy Policy

1. Information We Collect

We collect information you provide directly and information generated as you use our platform:

• Account details — name, email address, phone number, and password when you register.
• Profile information — profile photo and any optional details you choose to add.
• Payment information — processed securely through our payment partner (Cashfree); we do not store card numbers.
• Usage data — courses enrolled, lessons completed, quiz scores, and session attendance.
• Device information — device type, OS version, and app version for diagnostics.
• Content uploads — documents, images, or videos you submit as part of courses or assessments.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide access to courses and live sessions.
• Process payments and send enrollment confirmations.
• Deliver personalised learning content, quiz results, and progress reports.
• Send important service notifications (class reminders, schedule changes, policy updates).
• Improve our platform — analyse usage patterns to fix bugs and build better features.
• Respond to your support requests and feedback.
• Comply with applicable legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share it only in these limited circumstances:

• Service providers — trusted partners who help us operate (payment processing, email delivery, cloud hosting, video conferencing). They may only use data to perform services for us.
• Educators / Teachers — your name and progress within a course may be visible to the teacher of that course.
• Legal requirements — if required by law, court order, or government authority.
• Business transfers — in the event of a merger or acquisition, your data may be transferred to the successor entity under the same privacy commitments.

4. Data Security

We use industry-standard security measures including encrypted data transmission (TLS), hashed passwords, and access controls to protect your information. While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

6. Children's Privacy

Our services are intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data without parental consent, please contact us and we will delete it promptly.

7. Your Rights & Choices

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — update inaccurate or incomplete information via your profile settings.
• Deletion — request deletion of your account and associated data.
• Opt-out — unsubscribe from marketing communications at any time using the link in our emails.

To exercise any of these rights, please contact us at the address below.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page and notify you via email or an in-app notice for material changes. Your continued use of the app after the update constitutes acceptance of the revised policy.